How to Initiate a return
Return your Item(s) in 5 easy steps
- We want you to be happy with your purchase. If you are not satisfied with your purchase, please visit our returns center to receive a refund.
- Returns can be initiated by entering your order number and email address.
- Follow the instructions and select the items you want to return.
- Check your information and submit your return request
- You will receive a confirmation email with shipping guidelines once your return request is approved. Returns will be refunded to the original form of payment. Exchanges will be issued as a new product and can only be done if the product is in stock.
Start your return with one of our easiest procedures. Use your order number, Email Adress, and the reason for your return. Once you've submitted your request, we'll review it and contact you within 24 hours. Sometimes it's tough to tell if you're going to love a new item or not. That's why you can return any item for any reason for up to 15 days from the date you received it. It's easy to initiate a return with Nofeka Uganda.
ENJOY AN EASY RETURN AND REFUND ONLINE POLICY
You deserve to feel confident in your purchase. If you are not 100% satisfied with your purchase, return it for a full refund. If your purchase is damaged or defective, we'll replace it.
You can return all eligible item(s) within 15 days for all eligible items, for items not eligible for return Click here
PREPARE THE ITEMKeep your items in their original packaging. If you don't have the original packaging, please make sure the items are clean and dry before putting them in a new box. You can't return a dirty or wet item. You'll need to include the original receipt and a copy of the return form, both of which should be inside the original packaging. Pack the items you want to return securely in a sturdy box. Make sure you include the original receipt and a copy of the return form, both of which should be inside the original packaging. Include a copy of the return form, which should be inside the original packaging. You can't return a dirty or wet item.
SCHEDULE A PICK UP OR DROP OFF THE ITEMS
Place the item(s) in their original packaging with all accessories and drop off your item(s) or schedule a pick-up with one of our agent
Once we receive your returned item, we will inspect it and process your return within 7 business days depending on your selected option.